Privacy Policy for Hawaii TV Installs LLC
Effective Date: September 4, 2025
At Hawaii TV Installs, we take your privacy seriously and are committed to safeguarding the personal information that you share with us. This Privacy Policy outlines the types of personal data we collect, how we use and protect it, and your rights regarding your information when you engage with our handyman and low-voltage services.
1. Information We Collect
We may collect the following types of information when you interact with our business:
Personal Identification Information: When you request our services, we may collect personal information such as your name, email address, phone number, billing address, and payment information.
Service Information: Details about the specific services you request, such as TV installations, LED lighting, window blinds, home theater setups, EV charger installations, or furniture assembly.
Business Information: If you are a business or commercial client, we may collect additional information related to your business, such as the company name, license numbers, and contact details.
Payment Information: We may collect payment information such as credit card details, billing addresses, and other financial data necessary to process transactions.
Communications: Any information you provide through email, phone calls, text messages, or through our website (e.g., customer feedback, inquiries, or complaints).
2. How We Use Your Information
We use the personal information you provide for the following purposes:
To Provide Services: To perform and fulfill the handyman and low-voltage services you request, including installations, assembly, and repairs.
To Process Transactions: To process payments for services rendered and maintain billing records.
To Improve Services: To enhance our service offerings, improve customer experiences, and better tailor our work to meet your needs.
To Communicate with You: To respond to your inquiries, send updates about the status of your project, and send reminders or promotional offers related to our services.
To Comply with Legal Obligations: To comply with all local, state, and federal laws, including tax, insurance, and business licensing requirements in Hawaii.
3. How We Protect Your Information
We are committed to protecting your personal information. We use a variety of security measures, including encryption, secure payment processing, and regular updates to our systems to protect against unauthorized access or disclosure of your data.
Data Security: We implement physical, electronic, and administrative safeguards to ensure the security and confidentiality of your personal data.
Third-Party Service Providers: We may share your information with trusted third-party vendors or service providers who assist in performing tasks related to your service request (e.g., payment processors, suppliers). These third parties are obligated to maintain the confidentiality of your information.
4. Data Retention
We will retain your personal data only as long as is necessary for the purposes outlined in this policy, or as required by law. If you no longer wish to receive services from us, you can request that we delete or anonymize your personal data, subject to legal and contractual obligations.
5. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following situations:
With Service Providers: We may need to share information with contractors, subcontractors, or freelance workers for the purpose of providing services when necessary.
For Legal Compliance: If required by law, we may disclose your personal data to comply with regulatory requirements or to protect our legal rights.
For Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.
6. Cookies and Tracking Technologies
We may use cookies and other tracking technologies on our website to enhance the user experience, analyze trends, and gather demographic information. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.
7. Your Rights and Choices
You have the right to:
Access: Request a copy of the personal information we hold about you.
Correction: Request that we correct any inaccurate or incomplete information about you.
Deletion: Request that we delete your personal data, subject to legal and contractual obligations.
Opt-Out: If you no longer wish to receive promotional communications from us, you can opt-out by following the instructions in the email or contacting us directly.
To exercise any of these rights, please contact us at:
Contact Information
Hawaii TV Installs
Phone: (808) 861-3650
Email: HawaiiTVInstalls@gmail.com
Mailing Address: 421 Olohana Street HNL, HI 96815
8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
9. Children’s Privacy
Our services are not directed at children under the age of 13, and we do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected personal data from a child under 13, we will take steps to delete that information.
10. California Residents' Privacy Rights (If Applicable)
If you are a resident of California, you have certain rights under the California Consumer Privacy Act (CCPA). These rights include the ability to request the following:
The categories and specific pieces of personal information we have collected about you.
The purposes for which we collect and use your personal data.
The categories of third parties with whom we share your data.
To make a request, please contact us using the information above.